Expedition & Logistic Options
|UK Mainland||Standard · (2 – 5 working days)|
|UK Express Delivery||Expedited . (Next Day) via Royal Mail/DHL Express|
|International Signed For||Expedited · (3 – 5 working days) via Royal Mail/DHL Express|
|International Surface Mail||Expedited · (7 – 15 working days) via Royal Mail/DHL Express|
We offer FREE UK Delivery on orders over £69 and FREE International Delivery on orders over £150.
*We do not deliver Fragrance, Perfumes & Aerosols via Airmail to countries outside of the EU due to International Civil Aviation Authority’s Technical Instructions for the Safe Transport of Dangerous Goods by Air.
*International Delivery may be subject to a slight price increase if total weight of item is over 2kg.
NB: Orders to be delivered outside of the UK may be subject to import duties and taxes, which are levied once your parcel reaches the country of destination and are the responsibility of the recipient. Due to certain import restrictions, some items may need to be removed during checkout. If your order contains these products, you will be notified at the time your order is being processed.
Countries we deliver to
UK Mainland, Scottish Highlands & Islands, Northern Ireland, Isle of Man, The Channel Islands.
Africa – Kenya, Egypt, Mauritius, Nigeria, Ghana, Seychelles, South Africa, Tunisia.
Caribbean – Anguilla, Antigua, Aruba, Bahamas, Barbados, Bonaire, British Virgin Islands, Cayman Islands, Curacao, Dominica, Dominican Republic, Guadeloupe, Haiti, Jamaica, Netherlands Antilles, Puerto Rico, St Kitts, St Lucia, Trinidad & Tobago.
Central and South America – Argentina, Belize, Bolivia, Colombia, Costa Rica, Ecuador, El Salvador, Falkland Islands, French Guiana, Guatemala, Guyana, Honduras, Mexico, Nicaragua, Panama, Paraguay, Peru, Uruguay, Venezuela.
Europe – Albania, Andorra, Austria, Belgium, Cyprus, Denmark, Finland, France, Germany, Gibraltar, Greece, Iceland, Ireland, Italy, Liechtenstein, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, Turkey.
Eastern Europe – Bosnia & Herzegovina, Bulgaria, Croatia, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Macedonia, Romania, Russia, Serbia, Slovakia, Slovenia.
Middle East – Bahrain, Kuwait, Oman, Qatar, United Arab Emirates.
North America – Bermuda, Canada, USA.
Return or Exchange
We value our customers and aim to do our best to keep you satisfied. We offer a 14 days money-back return policy for unwanted goods, for a full refund on product cost, providing the product has not been used with seals and packaging still intact. Please note that postage costs must be paid by customer for unwanted items. A full refund of products will be issued if unwanted items are exchanged for another. There is a 2% processing fee charged on cancelled order or unwanted items.
Faulty Item You have 14 days from receipt of the faulty item to return it to us. Exchanged items due to product fault, will be posted back to customer without additional delivery charge. If the item you received is faulty, please contact us stating your order number, name, address, details of the product as well as the reason for return. Also state if you require a replacement or a full refund.
For delivery status of purchased items, please click here
Thank you for shopping with Bourbon Apples.